The hotel offers amenities for your comfortable stay and unforgettable experiences
Exceptional Support!
“Whenever we encountered an issue, the service was prompt and helpful. Sylvie quickly resolved our breakfast mix-up with a big smile.” view full review
Relaxing Amenities
“The pool and steam room provided a perfect escape. The temperature was just right, making it an ideal spot to unwind after a long day.” view full review
Hassle-Free Parking
“Free parking was easy to locate and convenient, which really eased our mind during our stay.” view full review
Comfortable Stay
“The room was immaculate, and the bed was exceptionally comfortable, making it a delight to return to after a busy day.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Lift
Currency exchange
Smoke detectors
Key card access
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Services
Room service
Laundry
Dining
Restaurant
Bar/ Lounge area
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Indoor swimming pool
Sauna
Jacuzzi
Shallow end
Room features
Heating
Ironing facilities
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Millburn Road,
Inverness,
United Kingdom,
IV2 3TR,
Highlands
Map view
street view
Millburn Road,
Inverness,
United Kingdom,
IV2 3TR,
Highlands
City landmarks
Castle
Inverness Castle
2.1
km
Museum
Inverness Museum and Art Gallery
2.0
km
InvernessScotland
River Ness
2.9
km
Event hall
Eden Court Inverness
2.3
km
Church
Inverness Cathedral
2.1
km
Gallery
Castle Gallery
1.4
km
Shopping Area
Eastgate Shopping Centre
1.7
km
Market
Victorian Market
1.8
km
Falcon Square
1.5
km
Art object
Flora Macdonald statue
1.9
km
Culloden Battlefield Visitor Centre
Culloden Battlefield
6.1
km
Town House High Street Castle Street/High Street
Inverness Town House
1.8
km
Greig St Rio Ness
Greig Street Bridge
2.3
km
Stadium
Caledonian Stadium
1.8
km
Vue
1.1
km
Stonyfield
770 m
Raigmore Ring Cairn
770 m
Church
Old High St Stephen's Church
2.2
km
Church
St Mary's Catholic Church
2.0
km
Church
Crown Church
1.4
km
King Duncan's Well and Grave
1.0
km
Gallery
Scottish Flair Art Gallery
1.9
km
4-9 Huntly Street Highland House of Fraser
The Scottish Kiltmaker Visitor Centre
2.2
km
Inverness Golf Club
1.1
km
Church
Old Kirk Yard
2.3
km
St. John The Evangelist
1.4
km
Carlton Clubs plc
1.4
km
Great Glen Way
Ness Islands
2.9
km
Store
Judith Glue
1.8
km
Caledonian Thistle
4.9
km
Nearby
Hospital
Raigmore Hospital
1.0
km
Restaurants
The Topiary Coffee Shop & Restaurant
1.7
km
Stoneyfield
Reviews and Ratings
Feedback from previous guests about their experience.
60%
liked the hotel and would stay again
convenient location
clean rooms
noisy environment
poor dining experience
6.0/10
Guest rating
Rooms
5.8
Location
6.4
Service
6.9
Dining
5.3
Guest reviews
6.0/10
based on 8 reviews
7.6
7.6/10 based on 2715 reviews
David
United Kingdom,
April
2024
6.0/10
The hotel is in a convenient location close to the city center and attractions, making it ideal for exploring Inverness and the surrounding areas. However, noise from hotel equipment could disturb your sleep. The rooms are small but clean, though some maintenance issues like rusty nails could be off-putting. The dining experience is overpriced, and the breakfast delivery in a paper bag is not the most satisfying. Service levels vary, with long waits due to busy staff multitasking between different roles.
Rooms
7.0
The rooms were clean and had everything needed for a short stay, but they were on the small side.
Service
5.0
The service was inconsistent, with some staff being inattentive while others were helpful. The queue setup needs improvement.
Location
8.0
The location is great for accessing Inverness and nearby attractions, but noise from the surroundings can hinder peaceful sleep.
Dining
5.0
The dining experience felt overpriced and lacked variety, with breakfast delivered in a basic manner that didn't meet expectations.
Facilities
6.0
The hotel facilities were average, with nothing particularly outstanding or noteworthy.
convenient location
noisy environment
Ralph
United States,
March
2024
5.0/10
My stay at the hotel was a bit disappointing. The rooms could have done with more clothes storage, didn't feel fresh or clean. There were marks on towels, carpets were not clean at all, and the room was not suitable for 3 adults. There was nowhere to hang wet towels, and I had to keep the bathroom door closed so it wouldn't set off the alarm. Overall, it wasn't value for money, and I won't be returning.
Rooms
5.0
The room was a bit on the cool side, but to their credit, I was upgraded to an executive suite at no extra charge.
Service
6.0
The service, including entering the room, was satisfactory, but they charge the same amount of money for the stay, which was a bit disappointing.
Location
7.0
The hotel's location was away from the town center but was ideal for continuing my journey north. It was close enough to the center for convenience.
Dining
5.0
The dining experience was not up to par. I didn't expect to pay £11 for breakfast and be presented with a paper bag containing various plastic pots to eat in my room. It was not value for money.
Facilities
5.0
The facilities were lacking in terms of cleanliness and noise control, which affected my overall experience.
Stuart
United Kingdom,
March
2024
6.6/10
The hotel had great staff and facilities, but the rooms were too hot that the fire alarm went off at night due to the heat. I found the annoying noise disturbing and missed having a fridge for drinks.
Rooms
5.0
The rooms were too hot that the fire alarm went off in the middle of the night due to the heat. An annoying noise was present during my stay. A fridge to keep drinks cool would have been nice.
Service
7.0
The staff were very pleasant and helpful, especially those dealing with breakfast. They quickly resolved issues, which was great. However, there was a persistent annoying noise that affected my stay.
Location
6.0
The location was fab for getting in and out of the center of Inverness. However, proximity to the A9 caused a lot of noise making it hard to sleep, especially without a car to reach the CBD easily for food options.
Dining
8.0
The dining experience was overall excellent, with extremely helpful staff.
Facilities
7.0
The facilities were great overall, with a pool, sauna, and steam room available. However, the food quality in the bar restaurant was poor, making meals quite disappointing.
Helpful staff
Room heat issues
Jay
United Kingdom,
February
2024
6.8/10
I had a pleasant stay at the hotel; the rooms were clean and comfortable, and the staff were friendly. However, the dining experience left something to be desired with limited breakfast options. The location was convenient, but there were additional costs for traveling into town. Overall, it was a decent stay with some room for improvement.
Rooms
8.0
The rooms were clean and comfortable, stocked with a good selection in the fridge, and breakfast was enjoyable.
Service
6.0
The service was mixed; while the housekeeping staff were decent, some inconsistencies with room maintenance were noticed, and the explanations provided were not always satisfactory.
Location
7.0
The location was convenient for exploring the area by car, with ample parking available, but additional costs for transportation into the town center added up.
Dining
6.0
The dining experience was average, with some disappointing breakfast options. The value for continental breakfast was not ideal, but it was decent overall.
Facilities
7.0
The facilities were functional, and the hotel offered additional amenities like opening the restaurant for guests during special events.
Louise
United Kingdom,
February
2024
5.0/10
The hotel's location is not ideal, being on a dual carriageway far from amenities, but the staff is very nice. The dining experience is lacking in options and quality. The rooms smell of stale cigarette smoke on arrival and are small for 3 adults, with poor views onto a tarred roof exacerbating the heat. Despite these downsides, the beauty therapist and treatments are commendable.
Rooms
5.0
The rooms initially had a stale cigarette smell and were cramped for 3 adults, offering views of a tarred roof that intensified the heat.
Service
7.0
The staff members are very nice, but service issues arose with guests not following safety protocols and cleaning staff's practices.
Location
5.0
The hotel's location on a dual carriageway far from amenities makes it challenging to explore the city center, with constant door movements creating a wind tunnel effect.
Dining
5.0
The dining options were limited and of poor quality, with several empty serving dishes left unattended.
Facilities
5.0
The hotel lacks notable facilities, with improvements needed in various areas.
Scott
United States,
August
2023
6.8/10
The hotel was conveniently located next to the lift shaft with a lot of passing traffic, making it less peaceful than expected. The room could benefit from fresh paint and bathroom re-sealing, feeling a bit small for the price paid. The staff, however, were exceptionally kind and professional, making our stay pleasant despite the room shortcomings.
Rooms
6.0
The room felt a bit cramped and could use some updates like fresh paint and re-sealing in the bathroom.
Service
9.0
The staff were exceptionally kind and professional, and they handled the restrictions in place very well.
Location
7.0
The hotel's proximity to the A9 was convenient for travelers, even though the surroundings were not very appealing.
Dining
5.0
The breakfast experience was a bit disappointing for the price paid, being served in a paper bag with limited options.
Facilities
7.0
The hotel offered basic facilities that were functional without any standout features.
Terry
United Kingdom,
July
2023
6.6/10
The hotel was tastefully decorated and warm, which is always a bonus in Scotland, but the rooms were not clean enough with handprints on the windows and spill marks on the wardrobe doors. Additionally, the room was too small for the price paid, over £150 per night, and lacked a comfortable bed. The lack of included breakfast and the high additional cost of £11 was disappointing.
Rooms
5.0
The room was not clean enough with handprints on the windows and spill marks on the wardrobe doors. It was also small for the price paid, over £150 per night, and the bed was not very comfy and slightly overpriced.
Service
7.0
The staff were friendly but sadly overworked. However, there was a standout waiter called Iain who was extremely helpful and provided fantastic service.
Location
6.0
The location was good for dropping our daughter back to UHI university, but slightly out of the town centre. Despite this, the hotel was very clean though of an old-style design.
Dining
7.0
The dining experience was simple and nice. The homemade Belgian waffles were a highlight, but other options may have been limited.
Facilities
8.0
The hotel offered a very good and reasonably priced leisure centre.
Frank
United States,
June
2023
6.4/10
My stay at the hotel was a mixed experience. The room came with convenient amenities like tea-making facilities, an iron, and a hairdryer, but it was not well cleaned and was quite small and noisy. The service was friendly and very helpful, although there was an issue with the cleanliness of the room that was quickly resolved. The location was good for getting into central Inverness but a bit out of town, although accessible by bus. The dining experience was disappointing with a limited breakfast offering. Overall, the hotel offered a decent stay with a few drawbacks.
Rooms
6.0
The room was equipped with tea-making facilities, an iron, and a blow dryer, but it was not clean properly and was small and noisy.
Service
8.0
The service was friendly and very helpful, and they were quick to address any issues.
Location
7.0
The hotel was good for going into central Inverness but a bit out of town, which was manageable with a bus.
Dining
5.0
The dining experience was not value for money, with a limited and repetitive breakfast offering.
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